Friendly, helpful and knowledgeable. What a treat!

I visited Buchanans recently, for the first time. My husband has been a customer for years and wanted me to have the tests for glaucoma that he had undergone on his last visit. I privately thought, 'all opticians do tests for glaucoma', but I went along to see what he was talking about. The tests I had were additional to the usual pressure tests. They were very thorough and Kathryn explained what was happening and took me through the results. Consequently, as a result of what she picked up, I am having them repeated in six months. I then chose some lovely glasses, with the help of Gill who gave some really good practical advice. It was only after all this that I was approached by Alisdair who congratulated me on being their 10,000th customer! What a surprise. Whilst I didn't do a supermarket sweep, I did receive a gorgeous bunch of flowers and £100 shopping vouchers. What a treat! However, in all honesty it is a treat coming here. Alisdair. Kathryn and all the staff are so very friendly, helpful and knowledgeably. They explained everything and patiently answered all my questions. They are totally professional, have a good sense of humour and made my visit very pleasurable .I have been wearing my glasses for some weeks now and they are excellent. I thoroughly enjoyed my first visit, I'm very glad I had the glaucoma tests and will definitely be returning.

Regards

Christine